Shipping policy

Shipping 

We keep shipping simple, secure, and reliable.

Processing Time

Orders are processed within 1–3 business days.
Once your order is shipped, you’ll receive a confirmation with tracking.

Delivery

Shipping times vary depending on your location, but most orders arrive within 3–7 business days after dispatch.

Please note: delays can happen due to carriers, weather, or high demand.

Shipping Costs

Shipping rates are calculated at checkout.
Any free shipping offers will be clearly stated on the site.

Lost or Delayed Packages

Once a package is handed off to the carrier, it’s out of our control.
If your order is delayed or lost, we recommend contacting the carrier first—but we’ll still do our best to help.

Incorrect Address

Please make sure your shipping details are correct before placing your order.
DAIRY is not responsible for orders shipped to incorrect addresses provided at checkout.

Damaged Packages

If your order arrives damaged, contact us within 48 hours with photos and we’ll take care of it.

Contact

For any shipping questions:
Dairysilverhouse@gmail.com